Current hot issues

Lost or deleted save files / character / progress / account
Unfortunately, there is no way to retrieve deleted progress if you have not created a backup copy manually. Please note that we have no direct access to...
Wed, 19 Aug, 2020 at 8:41 PM
Account ACTIVATION / Password Reset / Platform Linking issues
( NOTE: for incidents related to a lost account in the sense of progress or save data, look here, please: Lost or deleted save files / character / progress ...
Sun, 23 Aug, 2020 at 10:50 PM
Low FPS/Performance on laptops with two video cards
Make sure your integrated Intel HD or UHD Graphics card is NOT the primary card and is not used to run the game, please. At the same time, please note ...
Sat, 8 Aug, 2020 at 8:21 PM
Community Event Rewards
- I've participated in the event and completed the goal, but I still haven't received the reward items. Can you guys give them to my account, plea...
Fri, 20 Mar, 2020 at 2:01 PM
Permanent blurry, green vision / seizure screen
Try joining a friend whose currently tracking a different quest and change your own tracked quest to a different one, please. If it does not work, then...
Tue, 2 Jun, 2020 at 12:26 PM