Current hot issues

Not receiving Dockets / CompanionApp items in the game
When it comes to docket codes, make sure you have successfully redeemed a given docket at the Dying Light Dockets website, please.  If you experience pr...
Fri, 22 May, 2020 at 3:23 PM
Account ACTIVATION / Password Reset / Platform Linking issues
( NOTE: for incidents related to a lost account in the sense of progress or save data, look here, please: Lost or deleted save files / character / progress ...
Tue, 2 Jun, 2020 at 11:02 PM
Lost or deleted save files / character / progress / account
Unfortunately, there is no way to retrieve deleted progress if you have not created a backup copy manually. Please note that we have no direct access to...
Wed, 20 May, 2020 at 10:29 PM
Permanent blurry, green vision / seizure screen
Try joining a friend whose currently tracking a different quest and change your own tracked quest to a different one, please. If it does not work, then...
Tue, 2 Jun, 2020 at 12:26 PM
I was wrongfully VAC-banned / I didn't cheat but received a VAC ban
Please note that we do not really know whether you cheated or not and, technically, we cannot lift any VAC bans. We have no direct access to Steam gamer...
Mon, 23 Mar, 2020 at 10:05 PM
Community Event Rewards
- I've participated in the event and completed the goal, but I still haven't received the reward items. Can you guys give them to my account, plea...
Fri, 20 Mar, 2020 at 2:01 PM
All zombies are Virals / Fall damage has changed / The grappling hook works differently etc.
This is all part of our Community Events. You can enable or disable an event by going to: Options -> Online -> Community Event Participation ...
Mon, 27 Apr, 2020 at 10:31 AM