How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
About the Game - What is DYING LIGHT?
What are Dockets and how do i exchange them for weapons?
How do I save progress in this game?!
Corrupted save files
I cannot complete a quest / Is there a Walkthrough?
See all 8 articles
Current hot issues
Not receiving Dockets / CompanionApp items in the game
Account ACTIVATION / Password Reset / Platform Linking issues
Lost or deleted save files / character / progress / account
Permanent blurry, green vision / seizure screen
I was wrongfully VAC-banned / I didn't cheat but received a VAC ban
See all 7 articles
Steam PC Questions / Issues
Performance / Stuttering / FPS Issues / glitched or invisible graphics
Official Windows PC System Requirements for Dying Light
Official Ubuntu / SteamOS System Requirements for Dying Light
Official Mac OS X System Requirements for Dying Light
Cannot Write in Game Folder
See all 22 articles
Reporting Issues / Submitting a Support Ticket
Customer and Technical Support Information
Invalid activation codes / Region issues / Missing DLCs etc.
Ideas / Feature Requests / Other Thoughts
Requests for Personal Data Removal
Careers / Job Applications / I wanna work at TECHLAND
See all 8 articles
Instructions for co-op / multiplayer in Dying Light
Multiplayer / Co-op Issues
[Steam PC] Your game appears to be using modified data
Unable to invade players as the Zombie
DLC / Add-on info and issues
I've purchased a DLC, but I don't have access to it, the Store tells me to buy it again
Changes to Gemly.com
The Bozak Horde - Together Till The End / Bozak Mask Issues
I've redeemed Last Hope twice / Removing extra dockets
See all 25 articles
PS4 Questions / Issues
Can't play The Following - it goes to the regular campaign in the Slums
Waiting for Install / Disc REGION issues
Can't import my old save files into the Enhanced Edition
Clear Cache / Fix crashes and other issues
See all 13 articles
Xbox One Questions / Issues
Clearing Cache / Fix for Black Screen, crashes etc.
Screen Flicker / Gamma Issues / Brightness Glitches
The Game will not INSTALL
Cannot finish DOWNLOADING the game
The Following / DLC's cannot be installed
Help Desk Software