General FAQ 14

• About the Game - What is DYING LIGHT?
• What are Dockets and how do i exchange them for weapons?
• I don't have the Ranger, Gun Psycho or Volatile Hunter Bundles. But I have the Season Pass!
• How do I save progress in this game?!
• Permanent blurry, green vision / seizure screen

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Current hot issues 5

• [XBOX1] Can't join a friend's game / Game session no longer available
• Techland Account ACTIVATION issues
• [PS4] Can't play The Following - it goes to the regular campaign in the Slums
• [Steam PC] I was wrongfully VAC-banned / I didn't cheat but received a VAC ban
• [Steam] The Season Pass is not INSTALLED

Steam PC Questions / Issues 22

• Official Windows PC System Requirements for Dying Light
• Official Ubuntu / SteamOS System Requirements for Dying Light
• Official Mac OS X System Requirements for Dying Light
• Cannot Write in Game Folder
• Performance / Stuttering / FPS Issues

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Reporting Issues / Submitting a Support Ticket 7

• Customer and Technical Support Information
• [Ubuntu/SteamOS] Variables with HardInfo and Crash Logs
• Requests for Personal Data Removal / Techland Account Deletion
• Invalid activation codes / Region issues / Missing DLCs etc.
• Ideas / Feature Requests / Other Thoughts

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Multiplayer-related Issues 5

• Instructions for co-op / multiplayer in Dying Light
• Network ports used by Steam/PSN/XboxOne
• NAT settings
• [Steam PC] Your game appears to be using modified data
• Unable to invade players as the Zombie

DLC / Add-on info and issues 19

• Dying Light: Enhanced Edition - content
• The Following - content
• The Season Pass - content
• The Volatile Hunter/Harran Ranger/Gun Psycho/Crash Test bundles
• Content Drop #0 - Reinforcements

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PS4 Questions / Issues 14

• Error CE-34878-0
• Waiting for Install / Disc REGION issues
• The Following is missing
• Can't import my old save files into the Enhanced Edition
• Clear Cache / Fix crashes and other issues

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Xbox One Questions / Issues 5

• The Following is missing / Cannot download DLCs
• Clearing Cache / Fix for Black Screen, crashes etc.
• The Game will not INSTALL
• Cannot finish DOWNLOADING the game
• Be the Zombie is MISSING