General FAQ 8

• About the Game - What is DYING LIGHT?
• What are Dockets and how do i exchange them for weapons?
• How do I save progress in this game?!
• Corrupted save files
• I cannot complete a quest / Is there a Walkthrough?

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Current hot issues 7

• Not receiving Dockets / CompanionApp items in the game
• Account ACTIVATION / Password Reset / Platform Linking issues
• Lost or deleted save files / character / progress / account
• Permanent blurry, green vision / seizure screen
• I was wrongfully VAC-banned / I didn't cheat but received a VAC ban

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Steam PC Questions / Issues 22

• Performance / Stuttering / FPS Issues / glitched or invisible graphics
• Official Windows PC System Requirements for Dying Light
• Official Ubuntu / SteamOS System Requirements for Dying Light
• Official Mac OS X System Requirements for Dying Light
• Cannot Write in Game Folder

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Reporting Issues / Submitting a Support Ticket 8

• Customer and Technical Support Information
• Invalid activation codes / Region issues / Missing DLCs etc.
• Ideas / Feature Requests / Other Thoughts
• Requests for Personal Data Removal
• Careers / Job Applications / I wanna work at TECHLAND

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Multiplayer-related Issues 4

• Instructions for co-op / multiplayer in Dying Light
• Multiplayer / Co-op Issues
• [Steam PC] Your game appears to be using modified data
• Unable to invade players as the Zombie

DLC / Add-on info and issues 25

• I've purchased a DLC, but I don't have access to it, the Store tells me to buy it again
• Hellraid
• Changes to Gemly.com
• The Bozak Horde - Together Till The End / Bozak Mask Issues
• I've redeemed Last Hope twice / Removing extra dockets

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PS4 Questions / Issues 13

• Can't play The Following - it goes to the regular campaign in the Slums
• Waiting for Install / Disc REGION issues
• Error CE-34878-0
• Can't import my old save files into the Enhanced Edition
• Clear Cache / Fix crashes and other issues

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Xbox One Questions / Issues 5

• Clearing Cache / Fix for Black Screen, crashes etc.
• Screen Flicker / Gamma Issues / Brightness Glitches
• The Game will not INSTALL
• Cannot finish DOWNLOADING the game
• The Following / DLC's cannot be installed