General FAQ

About the Game - What is DYING LIGHT?
                                           Dying Light is an action survival game presented in first-person perspective. The game is set in a vast and d...
Thu, 22 Apr, 2021 at 9:11 AM
Community Event Rewards
- I've participated in the event and completed the goal, but I still haven't received the reward items. Can you guys give them to my account, plea...
Fri, 20 Mar, 2020 at 2:01 PM
Scam E-Mails
There have been reports that some of you have been receiving e-mails from various e-mail addresses that look similar to ours, usually ending with dyinglig...
Mon, 15 Feb, 2021 at 1:13 PM
What are Dockets and how do i exchange them for weapons?
Weapon dockets are coupons that you can exchange in the game for unique, top-tier weapons. Initially, dockets were pre-order bonuses obtained when regis...
Fri, 4 Jun, 2021 at 9:38 AM
How do I save progress in this game?! Can your retireve my lost archive?
Please note that we cannot retrieve anything, because no progress or character data is saved at our end. Having said that, there is no manual saving in...
Fri, 26 Mar, 2021 at 2:51 PM
All zombies are Virals / Fall damage has changed / The grappling hook works differently etc.
This is all part of our Community Events. You can enable or disable an event by going to: Options -> Online -> Community Event Participation ...
Mon, 27 Apr, 2020 at 10:31 AM
Does the game have split-screen?
Dying Light does not have a split-screen option by design - neither on consoles, nor the PC.
Mon, 11 Oct, 2021 at 3:42 PM
I've redeemed Last Hope twice / Removing extra dockets
Unfortunately, there is no option to remove an extra docket from the game at the moment. Nevertheless, our software developers are working on the occurring...
Fri, 20 Mar, 2020 at 2:07 PM
Not receiving Dockets / CompanionApp items in the game
When it comes to docket codes, make sure you have successfully redeemed a given docket at the website, please.  If you experience problem...
Fri, 4 Jun, 2021 at 10:35 AM
I cannot complete a quest / Is there a Walkthrough?
If you are stuck in a particular quest and see no options to go further, you can always go to Play / Play Campaign and press the Advanced key (indicated bel...
Fri, 26 Mar, 2021 at 2:59 PM