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Knowledge base
Dying Light
General FAQ
14
About the Game - What is DYING LIGHT?
What are Dockets and how do i exchange them for weapons?
How do I save progress in this game?! Can your retireve my lost archive?
Community Event Rewards
All zombies are Virals / Fall damage has changed / The grappling hook works differently etc.
See all 14 articles
Current hot issues
5
[Steam PC] The game closes right after the Warner Bros. logo and objects are missing even in the main menu
[Epic Games] Your Profile Has Changed Error
Lost or deleted save files / character / progress / account
Permanent blurry, green vision / seizure screen
Pilgrim Outpost account ACTIVATION / Password Reset / Platform Linking issues
PC Questions / Issues
26
Official Windows PC System Requirements for Dying Light
Dying Light WON'T LAUNCH - I press Play, but nothing happens
Performance / Stuttering / FPS Issues / glitched or invisible graphics
Cannot Write in Game Folder
Supported Controller Models
See all 26 articles
Reporting Issues / Submitting a Support Ticket
6
Customer and Technical Support Information
[Ubuntu/SteamOS] Variables with HardInfo and Crash Logs
Careers / Job Applications / I wanna work at TECHLAND
Requests for Personal Data Removal
Dead Island 2? Wrong address.
See all 6 articles
Multiplayer-related Issues
4
Instructions for co-op / multiplayer in Dying Light
Multiplayer / Co-op Issues
[Steam PC] Your game appears to be using modified data
Unable to invade players as the Zombie
DLC / Add-on info and issues
20
Dying Light: Definitive Edition - content
Can't play The Following - it goes to the regular campaign in the Slums
I've purchased a DLC, but the Store tells me to buy it again
The Bozak Horde - Together Till The End / Bozak Mask Issues
Hellraid DLC - content and how to start
See all 20 articles
PS4 Questions / Issues
10
Clear Cache / Fix crashes and other issues
Error CE-34878-0
Trophy issues in general
Waiting for Install / Disc REGION issues
"The Whole Story" Trophy issues
See all 10 articles
Xbox One Questions / Issues
4
Next-gen patch
Clearing Cache / Fix for Black Screen, crashes etc.
The Game will not INSTALL / Cannot finish downloading the game
[Xbox One] Audio issues - reverb
Nintendo Switch Questions / Issues
8
[Nintendo Switch] Co-op crashing
It says "Nintendo Switch Online is required". But I don't own the Nintendo Online service?
Error Message: The Software Was Closed Because An Error Occurred
How do I link my Nintendo Switch profile to the Rewards / Dockets / TechlandGG system?
Cross-platform Save Transfer
See all 8 articles
Help Desk Software
by Freshdesk