General FAQ 13

• About the Game - What is DYING LIGHT?
• What are Dockets and how do i exchange them for weapons?
• Community Event Rewards
• How do I save progress in this game?! Can your retireve my lost archive?
• All zombies are Virals / Fall damage has changed / The grappling hook works differently etc.

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Current hot issues 7

• [Xbox One] The game crashes in The Following
• [Steam PC] The game closes right after the Warner Bros. logo and objects are missing even in the main menu
• Account ACTIVATION / Password Reset / Platform Linking issues
• The CompanionApp signing in
• Lost or deleted save files / character / progress / account

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PC Questions / Issues 24

• Official Windows PC System Requirements for Dying Light
• Dying Light WON'T LAUNCH - I press Play, but nothing happens
• Performance / Stuttering / FPS Issues / glitched or invisible graphics
• Cannot Write in Game Folder
• SOUND issues

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Reporting Issues / Submitting a Support Ticket 6

• Customer and Technical Support Information
• Ideas / Feature Requests / Other Thoughts
• Careers / Job Applications / I wanna work at TECHLAND
• [Ubuntu/SteamOS] Variables with HardInfo and Crash Logs
• Support for Dead Island

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Multiplayer-related Issues 4

• Instructions for co-op / multiplayer in Dying Light
• Multiplayer / Co-op Issues
• [Steam PC] Your game appears to be using modified data
• Unable to invade players as the Zombie

DLC / Add-on info and issues 24

• Dying Light: Definitive Edition - content
• Can't play The Following - it goes to the regular campaign in the Slums
• I've purchased a DLC, but the Store tells me to buy it again
• DL: Bad Blood distribution is OVER
• The Bozak Horde - Together Till The End / Bozak Mask Issues

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PS4 Questions / Issues 12

• Waiting for Install / Disc REGION issues
• Error CE-34878-0
• Can't import my old save files into the Enhanced Edition
• Clear Cache / Fix crashes and other issues
• Trophy issues in general

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Xbox One Questions / Issues 5

• Next-gen patch
• Clearing Cache / Fix for Black Screen, crashes etc.
• Screen Flicker / Gamma Issues / Brightness Glitches
• The Game will not INSTALL / Cannot finish downloading the game
• The Following / DLC's cannot be installed

Nintendo Switch Questions / Issues 11

• New Patch is LIVE - May 5th 2022
• How do I link my Nintendo Switch profile to the Rewards / Dockets / TechlandGG system?
• [Nintendo Switch] Co-op crashing
• It says "Nintendo Switch Online is required". But I don't own the Nintendo Online service?
• Cross-platform Save Transfer

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