How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
About the Game - What is DYING LIGHT?
What are Dockets and how do i exchange them for weapons?
Community Event Rewards
How do I save progress in this game?! Can your retireve my lost archive?
All zombies are Virals / Fall damage has changed / The grappling hook works differently etc.
See all 14 articles
Current hot issues
[Xbox One] Audio issues - reverb
[Steam PC] The game closes right after the Warner Bros. logo and objects are missing even in the main menu
Account ACTIVATION / Password Reset / Platform Linking issues
Lost or deleted save files / character / progress / account
Permanent blurry, green vision / seizure screen
PC Questions / Issues
Official Windows PC System Requirements for Dying Light
Dying Light WON'T LAUNCH - I press Play, but nothing happens
Performance / Stuttering / FPS Issues / glitched or invisible graphics
Cannot Write in Game Folder
See all 23 articles
Reporting Issues / Submitting a Support Ticket
Customer and Technical Support Information
Ideas / Feature Requests / Other Thoughts
Careers / Job Applications / I wanna work at TECHLAND
[Ubuntu/SteamOS] Variables with HardInfo and Crash Logs
Support for Dead Island
See all 6 articles
Instructions for co-op / multiplayer in Dying Light
Multiplayer / Co-op Issues
[Steam PC] Your game appears to be using modified data
Unable to invade players as the Zombie
DLC / Add-on info and issues
Dying Light: Definitive Edition - content
Can't play The Following - it goes to the regular campaign in the Slums
I've purchased a DLC, but the Store tells me to buy it again
The Bozak Horde - Together Till The End / Bozak Mask Issues
DL: Bad Blood distribution is OVER
See all 24 articles
PS4 Questions / Issues
Clear Cache / Fix crashes and other issues
Can't import my old save files into the Enhanced Edition
Trophy issues in general
Waiting for Install / Disc REGION issues
See all 12 articles
Xbox One Questions / Issues
Clearing Cache / Fix for Black Screen, crashes etc.
Screen Flicker / Gamma Issues / Brightness Glitches
The Game will not INSTALL / Cannot finish downloading the game
The Following / DLC's cannot be installed
Nintendo Switch Questions / Issues
New Patch is LIVE - May 5th 2022
How do I link my Nintendo Switch profile to the Rewards / Dockets / TechlandGG system?
[Nintendo Switch] Co-op crashing
It says "Nintendo Switch Online is required". But I don't own the Nintendo Online service?
Error Message: The Software Was Closed Because An Error Occurred
See all 11 articles
Help Desk Software
by Freshdesk Support Desk